Always Hiring, Never Staffed: The People Problem Holding Integrators Back
Chris Smith has worked nearly every job in custom integration: installer, programmer, project manager, CEO. He has also worked on the manufacturer side at Bowers & Wilkins and McIntosh. Today, as Principal of TheCoTeam, he spends his time on the problem almost every integrator eventually raises: people.
In this episode of 1NSIGHTS, Jason Griffing sits down with Chris for a candid conversation about the people side of running a CI business. They’ll cover why so many firms are always hiring and still short-staffed, why the same bad hire tends to happen twice, and why good employees often leave before anyone sees it coming. Drawing on +25 years inside the industry, Chris will share what changes when people decisions stop being made under pressure.
Register for free to join live or receive the recording:
Live on November 3rd at 11:30 am Eastern
or to get the recording in your inbox.
What you'll learn:
✅ Why reactive hiring keeps producing the same mistakes, and what it costs when the clock makes the decision
✅How to spot the pattern behind a bad hire before you make the next one
✅Where retention quietly breaks down, and what actually keeps good people
✅How structure, including frameworks like EOS, changes the way teams grow and develop