When it’s All in Your Head:
The Cost of Undocumented Operations
Jason Sayen opens most engagements with one question: are you working in your business, or on it? After 30 years in the CI industry, he's found most owners know the answer and can't explain how they got there.
In this episode of 1NSIGHTS, Jason Griffing sits down with Jason Sayen, Founder of I Am Sayen, for a practical conversation about operational clarity: what it takes to see your own business honestly, how to turn what lives in your head into workflows a team can follow, and where operations tend to strain as a company grows. Sayen will walk through the framework he uses with integrators to map where processes may be missing.
Register for free to join live or receive the recording:
Live on September 24th at 12 pm Eastern
or to get the recording in your inbox.
What you'll learn:
✅ Why new software tends to expose process problems rather than solve them
✅ How to turn tribal knowledge into workflows a team can actually follow
✅ Where operations most often break as a business grows, starting with the handoff from sales to production
✅ How AI is turning solid documentation into a massive competitive advantage